The terms and conditions explain our services to you as our customer and obligation to us (LikeableTours). Please read these terms and condition carefully.
Bookings are made with LikeableTours reservation officer in writing, by email, using the booking page of the LikeableTours website or by visiting the office in person. The booking is confirmed after the tourist has completed a booking form. Tourists fill in a visitor information form when they begin their tour.
Bookings may be made by visiting the LikeableTours reservation officer at LikeableTours office. Bookings are confirmed after the tourist pays for their tours and fills in a visitor information form
Bookings are accepted in accordance with client recognizes and accepts the uncertainties in the travel industry. LikeableTours retains to change up to 15% of the original itinerary. Changing program will be done only for the purpose of safety, increasing tourists’ experiences, unforeseen circumstances, or at the request of tourists. Changes will always be made in agreement with tourists. If the program is changed at tourists’ request, any additional costs will be charged direct to tourists.
Payment should be paid by the clients at least 27 days before the trip starts. If a deposit is required, the client will be informed at the time of booking; the deposit will be 50% of the total tour package and the remaining 50% is to be paid at least 2 days before the tour starts. For walk-in clients, payment has to be made before the tour starts.
Cash or Bank Transfer
Payment by cash should be made to LikeableTours office
Payment by bank transfer should be made to Managing Director of LikeableTours Bank Account
Account Name: EL Raksmey
Account Number: 4133 3888 6951
All cancellations must be advised in writing or by email. The cancellation takes effect from the day written confirmation is received. The cancellations term applies as below conditions:
No charge if the cancellation is made 30 days before the tour starts.
20 percent charge If the client cancels the purchased package less than 25 days or more before the tour starts then LikeableTours will reimburse 80% of the tour package price and retain 20% of the package price.
40 percent charge If the client cancels the purchased the package between 15 and 20 days, then LikeableTours will reimburse 60% of the tour package price.
70 percent charge if the cancellation is made less than 7 days before the tour starts. Then LikeableTours will reimburse 30% of the tour package price.
85 percent charge if the cancellation is made on the day of the tour starts. Then LikeableTours will reimburse 15% of the tour package price.
If the reimbursement is required by electronic transfer through a bank, Western Union, etc., the transfer will be covered by client.
All day tour bookings should be paid in full at the point of booking (unless otherwise stated and are non-refundable. Please note that in the unlikely event that we cancel the trip for any reason, we will repay all day tour fees in full.
We require all the clients on Day Tours and Multi-day Tours to have their own insurance. Insurance is excluded in the cost of any LikeableTours’ experiences. The clients accept responsibility to ensure they have adequate personal coverage for their trip.
Some of the personal information, LikeableTours collects during your booking may be provided to third party suppliers where completely necessary, such as hotel reservations or booking transportation…etc. We will never share your email address with the third parities. We hope we don’t disturb you if we email you from time to time with e-newsletter updates, and you’re always welcome unsubscribe of these updates from the LikeableTeam.
From time to time we like to take photos of our experiences for marketing purposes. These may be shared online and/ or in print. Please let us know in advance if you would prefer not to have your photo taken or shared.
LikeableTours is a responsible travel agency. We require our clients to travel responsibly by following the code of conduct with Do’s & Don’ts below:Do’s